Monitor your passenger journey from curb to gate

Passenger Flow Monitoring is the process of tracking and analysing how passengers move through an airport, from curb side arrival to departure gates. It provides real-time visibility into crowd levels, queue lengths, wait times, and footfall patterns across key terminal zones.

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Passenger tracking from curb to gate

With accurate, live data, airports can:

  • Spot and respond to congestion before it causes delays
  • Allocate staff and resources dynamically
  • Improve the overall passenger journey
  • Make better operational and commercial decisions

Traditionally, airports have relied on manual counts, periodic snapshots, or siloed systems which leads to terminal blindness. AeroCloud’s Passenger Flow Monitoring solution changes that by turning movement into actionable intelligence.

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Why Passenger Flow Monitoring matters more than ever?

Airports today are under pressure to do more with less. Airports need to handle increasing passenger volumes, meet regulatory requirements, and deliver seamless experiences, all while staying efficient and profitable. But without real-time visibility, you’re always a step behind.

Ask yourself:

  • Are queues building at check-in, security, or boarding, before anyone even notices?
  • Still relying on manual headcounts and slow reporting to understand flow?
  • Struggling to allocate staff based on real-time demand?
  • Losing valuable retail revenue due to hidden bottlenecks?
  • Are your passengers feeling the impact of delays and disjointed journeys?

These inefficiencies set back operational performance and complicate compliance with regulatory and data privacy standards like GDPR. It’s time for a smarter approach to terminal management.

Passenger Flow Monitoring solves these challenges by giving you a clear, accurate, real-time view of how your terminal is performing minute by minute.

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Why Passenger Flow Monitoring Matters

Passenger Flow Monitoring helps airports deliver better experiences, improve decision-making, and optimize resources.

AeroCloud gives you real-time visibility across key terminal zones. With live alerts and 24/7 data powered by AI and machine learning technologies, you stay ahead of delays and make smarter, faster decisions.

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Respond in real time. Optimize like never before.

AeroCloud Optic is a unified, AI-powered passenger tracking solution that delivers airports the real-time data to act faster, allocate smarter, and plan with confidence. One system, unlimited visibility:

Delivers real-time, anonymous data 24/7
Detects real-time crowding and congestion
Tracks passengers from curb to gate
Sends alerts for delays, SLA breaches, and congestion
Monitors KPIs across all terminal zones
Uses existing CCTV; no sew sensors or rewiring
Tampa International Airport

Helping Tampa International Airport coordinate over

600 Flights Per Day

Using AeroCloud Gate Management System (GMS)

See how we transformed Tampa International Airport
John Wayne Airport

Helping John Wayne Airport transport passengers to/from

40 Nonstop Destinations

Using AeroCloud Gate Management System (GMS)

See how we transformed John Wayne Airport
London Luton Airport

Helping London Luton Airport service over

17 Million Passengers

Using AeroClouds Common Use Passenger Processing System (CUPPS)

See how we transformed London Luton Airport

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At AeroCloud, our people are the heart and soul of everything we do. And we’re committed to fostering a supportive work environment where everyone feels welcomed, valued, and empowered to reach their full potential.

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